Privacy Policy – TrueNorth Junk Removal

Effective Date: September, 2025

TrueNorth Junk Removal (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, forms, or services.

1. Information We Collect

We may collect the following information when you interact with us:

• Contact information (name, phone number, email, address)
• Service details (requested pickup items, appointment scheduling)
• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide junk removal services
• Send confirmations, reminders, and service updates
• Respond to inquiries and provide customer support
• Send promotional offers if you choose to opt in

3. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted service providers (such as payment processors or scheduling tools) only as needed to deliver our services.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

5. Your Choices

• You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions or replying STOP.
• You may request to update or delete your personal information by contacting us.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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Contact Us
If you have questions about this Privacy Policy, please contact us at: hq@mytruenorthco.com